Our commitment to providing exceptional customer service doesn’t end once you’ve placed your order. At our company, we have a dedicated team of customer service representatives who are ready to assist you with any questions or concerns you may have about your purchase. Whether you need information about the status of your order or assistance with the delivery process, our team is here to help. Under normal circumstances, we ensure that your product is manufactured and delivered within 10 working days. This includes a manufacturing time of 2-3 working days and a delivery time of 3-7 working days. However, there may be exceptional circumstances, such as natural disasters or unavailability of raw materials, that could cause a delay in delivery. If this happens, we will notify you promptly. We are committed to providing the best customer service possible, and we use only the most reliable express courier services such as DHL, FedEx, DPEX, AMEX, or SkyNet to ensure that your products are delivered safely and promptly. Shipping is free for customers in the USA, UK, and Canada, regardless of the number of products purchased.
During sale season, delivery may take longer than usual, but we always do our best to get your products to you as soon as possible. Once your order has been dispatched, we will send you a confirmation email with all the necessary tracking information so you can keep an eye on your package.
Please note that all prices listed on our website do not include taxes or import duties. These charges are the sole responsibility of the buyer. If you have any questions about shipping or any other aspects of your purchase, please do not hesitate to contact our customer care team at email@example.com. We are always here to help.